The Tasks module on the Modern UX does not load due to an API-1019 : Could not process the request due to internal error
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Article ID: 127071
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Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
Issue/Introduction
STEPS TO REPRODUCE: 1. In Classic UI go to Studio > Objects > Tasks 2. On the Attributes list, set a Specific Default Date for the Start and Finish dates example: 01/01/2018 3. Login to the Modern UX 4. Go to the Tasks Module
Expected results: The tasks module to load and display Actual results: API-1019 : Could not process the request due to internal error
Cause
This is caused by DE46290
Environment
Release: Component: PPMSTU
Resolution
This is fixed within 15.6
Workaround: The reason the issue is happening is because the default value of a date field is coming as a String value when the Default Date is configured as Specific Date and not as a Rolling Date. Set the default value to a Rolling Date like Today, Tomorrow
Additional Information
Log files show the following error:
ERROR 2018-12-26 13:04:41,792 [http-nio-14001-exec-320] ppm.rest (clarity:[email protected]:20207070__34E372D6-6042-4559-BA4A-367F5D6F8C58:PPM_REST_API) Exception processing request java.lang.ClassCastException: java.lang.String cannot be cast to java.util.Date