The Tasks module on the Modern UX does not load due to an API-1019 : Could not process the request due to internal error

Article Id: 127071

Status: Published

Updated On: 14-02-2019 04:38

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

STEPS TO REPRODUCE:
1. In Classic UI go to Studio > Objects > Tasks
2. On the Attributes list, set a Specific Default Date for the Start and Finish dates
example: 01/01/2018
3. Login to the Modern UX
4. Go to the Tasks Module

Expected results: The tasks module to load and display
Actual results: API-1019 : Could not process the request due to internal error

Cause:

This is caused by DE46290

Environment:

Release:
Component: PPMSTU

Resolution:

This is fixed within 15.6

Workaround:
The reason the issue is happening is because the default value of a date field is coming as a String value when the Default Date is configured as Specific Date and not as a Rolling Date.
Set the default value to a Rolling Date like Today, Tomorrow

Additional Information:

Log files show the following error:

ERROR 2018-12-26 13:04:41,792 [http-nio-14001-exec-320] ppm.rest (clarity:[email protected]:20207070__34E372D6-6042-4559-BA4A-367F5D6F8C58:PPM_REST_API) Exception processing request
java.lang.ClassCastException: java.lang.String cannot be cast to java.util.Date