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Error when opening Report via AWI


Article ID: 127040


Updated On:


CA Automic Workload Automation - Automation Engine


When opening Job Output from the Directory tab (after an execution) or via Open Report, the following error is noticed:

k.core.exceptions.MLSInternationalizedException: No Agent available to process request

It doesn't appear as though the associated Agents were down, and the issue resolves on its own. 


This behavior is in error, and will be fixed with a future release. 


Affected component: Automic Web Interface v12 (12.0.x, 12.1.x, 12.2.x).


This issue will be fixed in the following component/releases:

Automic Web Interface

12.3.0 - Planned release June 28th, 2019.
12.2.2 - Released. 
12.0.8 - Planned release May 6th, 2019.
12.1.5 - Planned release May 20th, 2019.

Additional Information

As a workaround for the error message, jobs may be configured so that the reports are saved to the database - this should avoid the message, but reports will be unavailable. This should have no effect on the job execution itself.