ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Error when opening Report via AWI
Article ID: 127040
CA Automic Workload Automation - Automation Engine
When opening Job Output from the Directory tab (after an execution) or via Open Report, the following error is noticed:
k.core.exceptions.MLSInternationalizedException: No Agent available to process request
It doesn't appear as though the associated Agents were down, and the issue resolves on its own.
This behavior is in error, and will be fixed with a future release.
Affected component: Automic Web Interface v12 (12.0.x, 12.1.x, 12.2.x).
This issue will be fixed in the following component/releases:
Automic Web Interface
12.3.0 - Planned release June 28th, 2019. 12.2.2 - Released. 12.0.8 - Planned release May 6th, 2019. 12.1.5 - Planned release May 20th, 2019.
As a workaround for the error message, jobs may be configured so that the reports are saved to the database - this should avoid the message, but reports will be unavailable. This should have no effect on the job execution itself.