Patch Manager is in Offline Mode.
Import of patch is failing with error like this in DSM\logs\wac_log.log :
This problem occurs when some checksums in file CIC_Offline_Export.xml are in uppercase.
As comparison with checksum value stored in database is case sensitive, an error about checksum occurs
CA ITCM 14.0 SP2
Open a Case at Technical Support and ask for fix T6FX007 for Client Automation 14.0 SP2
use this workaround
1- Edit file CIC_offline_Export.xml with wordpad or another text editor.
2- Research all strings checksum= and make it lowercase if it is in uppercase.
For example in file CIC_offline_Export.xml for this checksum :