Client Automation - Offline Patch Manager - Import of patch is failing with error OP0112

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Article ID: 126705

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Patch Manager is in Offline Mode.

Import of patch is failing with error like this in DSM\logs\wac_log.log :

02/01 09:27:25.076[ImportPatchTask] ERROR ImportManager.fnLogEvent(196) - Invalid Patch File - 'officex86rollup.ini'. Failed to match the Checksum, file is invalid C:\Export\Exp\Patches\20190201192123\5de3dbef-6fd0-4bbe-8298-ca116f6c4362\officex86rollup.ini
02/01 09:27:25.076[ImportPatchTask] ERROR UPMException.fnLogEvent(196) - File "{0}" at the location - "{1}" is an incorrect or invalid file.
02/01 09:27:25.076[ImportPatchTask] ERROR ImportManager.fnLogEvent(196) - Error: OP0112

Cause

This problem occurs when some checksums in file CIC_Offline_Export.xml are in uppercase.
As comparison with checksum value stored in database is case sensitive, an error about checksum occurs

Environment

CA ITCM 14.0 SP2

Resolution

Open a Case at Technical Support and ask for fix T6FX007 for Client Automation 14.0 SP2

OR

use this workaround

1- Edit file CIC_offline_Export.xml with wordpad or another text editor.

2- Research all strings checksum= and make it lowercase if it is in uppercase.

For example in file CIC_offline_Export.xml for this checksum :

<offline_patch name="project2013-kb4461489-fullfile-x86-glb"
uuid="1e431ae8-fdb5-42b2-9a80-4d11c252a14f" vendor="Microsoft Corporation">
<offline_download_file
checksum="CC469850BE15834FB259C76F475B0C33"

Replace CC469850BE15834FB259C76F475B0C33 by cc469850be15834fb259c76f475b0c33

Do the same for all checksums in uppercase.

3- Once file updated, do again the importation of patches of file CIC_offline_Export.xml