Run-time error 453 when opening MSP from Clarity
Article ID: 126702
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
When attempting to use the Microsoft Project Interface with PPM, users are getting a 'Run-time error 453' followed by a second error: 'Can't find DLL entry point SetCurrentDirectoryA in kernel32'
Cause
The macros used by the MSP Interface are being blocked by an antivirus software, such as Cylance.
One way to tell if this is the case is to check the application logs in the Windows Event Viewer. There will be an entry indicating the following:
'A potentially malicious Macro script was Blocked by policy'
One way to tell if this is the case is to check the application logs in the Windows Event Viewer. There will be an entry indicating the following:
'A potentially malicious Macro script was Blocked by policy'
Environment
Release: All supported releases
Component:PPMMSP
Resolution
An exception would need to be created for the antivirus software to allow the macros. The MSP Interface will work without error after this.
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