System Reboot and EM Services

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Article ID: 126698

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Consideration of Introscope Enterprise Manager status, during a system reboot,  Due to system upgrade, OS patch implementation, or scheduled restart of the system. 

Do we stop the APM EM -elated services? 

Environment

CA APM 10..x

Resolution

1. Recommend to stop the EMs gracefully.
2. Stop the MOM, stop the Collectors ,
3. After reboot/ restart of the systems.
5. Start the collectors - wait till they are up and running ,
6 Then start MOM EM