"No message found under code 'null' for locale 'en_US'" when attempting to add any attribute to a row or column in a new Ad-Hoc view

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Jaspersoft is displaying the error message "No message found under code 'null' for locale 'en_US'" when attempting to add any attribute to a row or column in a new Ad-Hoc view.

Cause

Jaspersoft attributes out of sync

Environment

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

Run the Jaspersoft commands one by one on the Clarity server:

admin update jasperParameters
admin jaspersoft syncPPMContext -userName superuser -password <password>
admin content-jaspersoft csk restoreDomains -userName superuser -password <password>

Test again, this should resolve the issue.
 

Additional Information

Note that after restoring Jaspersoft domains, we recommend a full load of Load Data Warehouse to be run to update custom attributes to the domains