"No message found under code 'null' for locale 'en_US'" when attempting to add any attribute to a row or column in a new Ad-Hoc view

Article Id: 126697

Status: Published

Updated On: 11-02-2019 13:34

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

Jaspersoft is displaying the error message "No message found under code 'null' for locale 'en_US'" when attempting to add any attribute to a row or column in a new Ad-Hoc view.

Cause:

Jaspersoft attributes out of sync

Environment:

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution:

Run the Jaspersoft commands one by one on the Clarity server:

admin update jasperParameters
admin jaspersoft syncPPMContext -userName superuser -password <password>
admin content-jaspersoft csk restoreDomains -userName superuser -password <password>

Test again, this should resolve the issue.

Additional Information:

Note that after restoring Jaspersoft domains, we recommend a full load of Load Data Warehouse to be run to update custom attributes to the domains