UIM Unable to open GUI of hub probe 7.97

Article Id: 126459

Status: Published

Updated On: 25-04-2019 07:10

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

launching the hub probe config UI in IM fails and displays the following pop-up message;

HUB HAS STOPPED WORKING:
Problem Event Name: BEX
Application Name: conf_hub_7.97.exe
Application Version: 7.97.0
Fault Module name: ucrtbase.dll

Environment:

hub 7.80 upgrade to 7.97

Resolution:

Reinstalled the MS VC++ 2008 packages at the OS level and redeployed hub 7.97