Alarm Notifier will not start
Article ID: 126442
Updated On:
Products
CA Spectrum
Issue/Introduction
Recently installed Spectrum on our network and we are not able to get Alarm Notifier to start. We get the error below when we try to start it.
$ ./AlarmNotifier.exe
AlarmNotifier 10.3.0.000
Multiple Landscapes Mode
SPECTRUM Alarm Notification Manager Enabled
CA Technologies
One CA Plaza
Islandia, NY 11749 USA
Copyright 2018 CA Technologies All Rights Reserved
AlarmNotifier: Warning: 08:43:48 02/08/19 - Landscape 0x1000000: unknown landscape.
AlarmNotifier: 08:43:48 02/08/19 - The VNM Landscape Map contains no landscapes. A possible reason is that you do not have user and/or host access.
$ ./AlarmNotifier.exe
AlarmNotifier 10.3.0.000
Multiple Landscapes Mode
SPECTRUM Alarm Notification Manager Enabled
CA Technologies
One CA Plaza
Islandia, NY 11749 USA
Copyright 2018 CA Technologies All Rights Reserved
AlarmNotifier: Warning: 08:43:48 02/08/19 - Landscape 0x1000000: unknown landscape.
AlarmNotifier: 08:43:48 02/08/19 - The VNM Landscape Map contains no landscapes. A possible reason is that you do not have user and/or host access.
Environment
Release:
Component: SPCCSS
Component: SPCCSS
Resolution
User wasn't defined in the Spectrum application. After registering the user in Spectrum the AlarmNotifier.exe runs successfully.
Feedback
Yes
No
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