API errors - known causes for Clarity

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Article ID: 126420

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Known causes of API Errors reported in Clarity, typically in the following areas: Clarity Modern / New User Experience (UX/UI) and Clarity Rally Integration/Sync

Resolution

API-1002

API-1003

API-1004

API-1005

API-1006

API-1007

API-1008

API-1019

 API-1029

API-1030

Additional Information

  • The errors are generic and this is not a complete list, but we will keep adding to this list so continue to check back if you run into any additional errors
  • You can also search for all related articles for API errors at: https://casupport.broadcom.com/See Searching for known Clarity Issues using Self Service. Our Knowledge base system is updated continually with new and updated articles
  • Feel free to reach out to Broadcom support if you aren't able to find your answer through the knowledge base system or need any assistance on solutions provided.