CA PIM support for SuSE R12 SP3 latest Kernel Build

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Article ID: 126344

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Certification of CA PIM Endpoint / Control Minder endpoint for SuSE R12 SP3 latest kernel release
Kernel version: 4.4.162-94.72-default #1 SMP Mon Nov 12 18:57:45 UTC 2018 (9de753f) x86_64 x86_64 x86_64 GNU/Linux

Is CA PIM endpoint certified with SuSE R12 SP3 latest kernel update as of writing of this Technical Document?
If yes,  how to get the hotfix for the same?

Kernel Version: 4.4.162-94.72-default #1 SMP Mon Nov 12 18:57:45 UTC 2018 (9de753f) x86_64 x86_64 x86_64 GNU/Linux

Environment

CA Privileged Identity Manager version R12.8 SP1
Operatoing System: SuSE Linux, 12 SP3 with latest kernel release.
Kernel Version : 4.4.162-94.72-default #1 SMP Mon Nov 12 18:57:45 UTC 2018 (9de753f) x86_64 x86_64 x86_64 GNU/Linux

Resolution

CA PIM endpoint for SuSE Linux is certified to be installed on the latest kernel version of SuSE 12 SP3. As of writing this Technical Document, the latest kernel version is 4.4.162-94.72-default #1 SMP Mon Nov 12 18:57:45 UTC 2018 (9de753f) x86_64 x86_64 x86_64 GNU/Linux

Process to be followed for installation of R12.8 SP1 release for SuSE R12 SP3 latest kernel version
1. Install R12.8 SP1 using either the install_base package or using the RPM native installer
2. Name of the install_base package DE390109_install_base
3. Name of the RPM package DE390109_rpm
4. After installation of R12.8 SP1, a hotfix is required to be installed on top of this installation for compatibility of the latest kernel version with CA PIM endpoint.
5. Name of the hot fix is T3E7250
6. Open a support case and request for the hotfix to be provided