When logged into SOI message comes as : please wait Cannot access Console
- The problem started with SOI SQL DB server down and SOI was unable to connect to it. - The ActiveMQ files in SOI\apache-activemq\data\kahadb was backed up because SOI manager was unable to process those data quick enough - This error was found in soi manager wrapper log "Address already in use: JVM_Bind", this error means the soi manager port was is use, most likely because of the previously hung soi manager java process was stuck in task manager.
- Shut down all SOI services on the SOI manager, SOIUI and SOI connector machines. - Kill the hung soi manager java process from task manager - Delete all files from SOI\apache-activemq\data\kahadb - Start all SOI services on the SOI manager and waited until the SOI manager startup shows completed in sam debug\Triage Tests. - Start SOIUI and log in. Bring up SOI console and verify it is working fine. Note: A Secondary problem can arise where catalyst connector can get stuck on initializing state, if this happens then try the following Stopped the catalyst container service Clear all files from Catalyst\CatalystConnector\container\nls-store and Catalyst\CatalystConnector\container\registry-cache Start catalyst container service