When trying to open the Spectrum Overview dashboard the message "An unexpected error occurred while retrieving data. Please check the user access privileges or run as a different user." is displayed Jasper Server 6.4.3.
CA Spectrum 10.2.3 and JasperReports 6.4.3
Open a case a Broadcom support and request the Spectrum_10.02.03.PTF_10.2.367 patch.