Doubts about the use of licenses?
Article ID: 126219
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
I have a license from xtraction and would like to know how many users can use the solution?
Environment
Release: SDMU0M99000-17.1-Service Desk Manager-Full License
Component:
Component:
Resolution
About the Xtraction license system we send 2 licenses to enable Xtraction and Data ModelEditor.
After the product is enabled it allows use by up to 10 analysts.
After the product is enabled it allows use by up to 10 analysts.
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