Doubts about the use of licenses?

Article Id: 126219

Status: Published

Updated On: 05-02-2019 06:09

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

I have a license from xtraction and would like to know how many users can use the solution?

Environment:

Release: SDMU0M99000-17.1-Service Desk Manager-Full License
Component:

Resolution:

About the Xtraction license system we send 2 licenses to enable Xtraction and Data ModelEditor.
After the product is enabled it allows use by up to 10 analysts.