Data acquisition interval of rsp probe is not working

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Article ID: 126215

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Data acquisition interval of rsp probe sometimes incorrect.

For example, data gets collected in 10 minutes for devices that has 5 minutes polling interval. 
It happens sporadically.
 

Cause

A component defect.

Environment

rsp 5.20/5.33 running on Windows 2008 R2 robot.
When rsp probe is running on Windows 2012 R2 robot, then problem not happening.

Resolution

rsp 5.33 T3
available at
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html