Agent Validation Error after deleting an Agent

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Article ID: 126208

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

After deleting an Agent from the Java Web Client, the below Agent Validation Error constantly is thrown:

ErrorMsg: AwE-5126 Agent validation error
Details: SAMPLE_AGENT <agent hostname>/<agent ip> 60010
SAMPLE_AGENT <agent hostname>/<agent ip> 60010

Cause

The most common cause for this error is that the Agentservice process or Windows Service is still running and attempting to connect to the master.

Environment

Release:
Component: APPMGR

Resolution

Log into the server where the Agent is installed and stop the Agentservice process or Windows Service