Agent Validation Error after deleting an Agent

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

After deleting an Agent from the Java Web Client, the below Agent Validation Error constantly is thrown:

ErrorMsg: AwE-5126 Agent validation error
Details: SAMPLE_AGENT <agent hostname>/<agent ip> 60010
SAMPLE_AGENT <agent hostname>/<agent ip> 60010

Environment

Release:
Component: APPMGR

Cause

The most common cause for this error is that the Agentservice process or Windows Service is still running and attempting to connect to the master.

Resolution

Log into the server where the Agent is installed and stop the Agentservice process or Windows Service