Agents cannot be started through the AWI

book

Article ID: 126182

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Agents cannot be started through AWI.
The following error appears:

CAPKI Error occured at 'etpki_write' error code='00110001' while restarting agent

Cause

The agents are missing the Service Manager entries.

Environment

Release: 12.x
Component: Automic Workload Automation

Resolution

Once all the necessary entries are added, the agent can be started through the AWI.

Attachments