Delay/slowness in the APM module after populating with application assessment data
Article ID: 125752
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS - Application
Clarity PPM On Premise
Issue/Introduction
When the users launch the Dashboard for APM Module and its very slow and eventually it just hung.
Environment
Release:
Component: PPMENV
Component: PPMENV
Resolution
DE44588, Engineering analysis of this issue indicated it is an expensive fix. At this time they are not going to fix this issue as Too Expensive to Fix.
Additional Information
Workaround:
1. Remove the (max( apm_app_assess.assessment_date,"EQUALS",apm_app_assess.assessment_date )) part of the ACA filter on the Technical Score, Risk Score, Value Score, Mission Critical Level ACAs.
2. Ensure that there is only 1 assessment sub-object instance for an application that has an assessment status = 'FINAL'. This is something that could be enforced by a process on the assessment sub-object, for example, or a best-practice that the enterprise adheres to.
1. Remove the (max( apm_app_assess.assessment_date,"EQUALS",apm_app_assess.assessment_date )) part of the ACA filter on the Technical Score, Risk Score, Value Score, Mission Critical Level ACAs.
2. Ensure that there is only 1 assessment sub-object instance for an application that has an assessment status = 'FINAL'. This is something that could be enforced by a process on the assessment sub-object, for example, or a best-practice that the enterprise adheres to.
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