UIM error in nas log: nas: invalid posting <primary hub IP>/48002, missing 'message' and/or 'nimid'

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Article ID: 125734

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

UIM nas log has these messages even though it is set for log level 0: 
Jan 31 09:50:07:516 [54996] nas: invalid posting x.x.x.x.5/48002, missing 'message' and/or 'nimid'
 

Cause

The message is to be understood at face value, that an alarm came in that is missing the nimID and or message. 
When viewing alarms in the IM console Alarm Window the ID = nimID

Ideally it will be possible to identify these alarms from the  IM console Alarm Window via the empty ID or message field. 

Another option is to add a new Attach queue named something like TestNas and Subject alarm2. 
The messages in the queue can be viewed one at a time via DrNimBUS which can be started either via the shortcut in the program group or C:\Program Files (x86)\Nimsoft\bin\DrNimBUS.exe.
Click the View Messages In Queue button, third from the left
click the maximize button
check the box for 'Show header'
click the + to pull the next message from the queue 
On the right check to see if the 'message' field is missing. 

Note: this should not be done with production queues since it will remove the message from the queue, preventing it from being processed as it normally would have. 

Environment

Release:
Component: UIMNAS

Resolution

Review the probe settings at the robot and if nothing stands out to suspect: 
Deploy the GA build 
If the problem persists:
deactivate the probe 
make a backup copy of the probe folder 
activate the probe 
delete the probe from the IM console 
remove the probe folder 
deploy the GA build
configure & test 

DrNimBUS can be used to verify it has been resolved. 
Select the Message Sniffer (second icon from the left) 
click the maximize button 
check the box for 'Show header' 
Add filters for both the robot & probe 
Click the green "play" button 
Wait for alarms