Classic PPM - Replacing a role with a resource could lead to changes in allocations in some periods

Article Id: 125714
Status: Published
Updated On: 06-02-2019 07:33
Products:
CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise
Issue/Introduction:

When replacing a role for a resource with different availability rates, allocation by period can change to a different value.

Steps to Reproduce

  1. Create a new project, (e.g.: from January 1st, 2019 to June 30th, 2019).
  2. Add a role (with Home > Resource Management > Resources > [role] > Availability = 8) to the project team.
  3. Open the Team > Detail view and set each period to 30 days.
  4. Click on the properties icon, notice that there are 6 different % Allocation values, one for each period (130.43%, 150.00%, 142.86%...). Return.
  5. Click on the Resource Finder, and replace the role with a resource (with Availability = 16).
Expected Results: Values for each period have not changed. If you click on the properties icon, there are 6 different % Allocation values.
Actual Results: Values for each period have changed (e.g.: 32.09, 27.91, 29.30...) and there is only one period with % Allocation 69.77%.

Cause:

This issue has been reported to Engineering as DE47160.

Environment:

This issue has been reported for Clarity PPM 15.4.

Resolution:

This issue is currently under review by Engineering.