Failed to capture running configuration from Cisco switch

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Article ID: 125712

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum Network Configuration Manager (NCM) failed to capture running configuration from a Cisco switch with the following error:

Event : Configuration Manager - Capture failed with Primary communication mode SNMP/TFTP for host running configuration file from device <Mosel Name>  of type SwCiscoIOS on landscape spectrum initiated by user System. Specific error: The file transfer on the device timed out. The network may be overloaded or the TFTP server on the SpectroSERVER machine may not be running or responding.

Environment

Release:
Component: SPCAPP

Resolution

Check the switch to see if it has jumbo frames enabled If so, lower the tftp block size.