Unable to log into OneClick configured with SSL

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Article ID: 125682

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Updated On:

Products

CA Spectrum

Issue/Introduction

Unable to log into OneClick configured with SSL. The following error is seen:

"This site can’t provide a secure connection <OneClick Host> uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Cause

The "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" error indicates a problem with the CA signed certificate or the certificate chain.

Environment

Spectrum OneClick configured with SSL

Resolution

Please reference the following document for information on resolving this issue:

https://kinsta.com/knowledgebase/err_ssl_version_or_cipher_mismatch/