Cannot log into Jasper as superuser

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Article ID: 125679

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Updated On:

Products

CA Spectrum

Issue/Introduction

Cannot log into Jasper as superuser

Environment

Spectrum integrated with Jasper

Resolution

Check to see if you have set "spectrum" as the Organization when logging into Jasper. If so, remove "spectrum" as the Organization. The superuser user in not a member of the "spectrum" Organization.