PIM EP Installation on AIX 7.2 TL03

Article Id: 125666

Status: Published

Updated On: 01-02-2019 03:12

Products:

CA Virtual Privilege Manager , CA Privileged Identity Management Endpoint (PIM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

After installation of PIM endpoint release R12.8 SP1 using RO89754 not able to start the services using seload.
The install_base comes from patch RO89754 that introduces compatibility with AIX 7.2 TL1+ level

The error message is as follows:

# ./seload
CA ControlMinder seload v12.81.0.2455 - Loader Utility Copyright (c) 2013 CA. All rights reserved.
SEOS_load: Executing un/load exit file /opt/CA/AccessControl/exits/LOAD/SEOS_load_int.always.
sysconfig[SYS_SINGLELOAD]: path(/opt/CA/AccessControl/bin/) module(/opt/CA/AccessControl/bin/SEOS_syscall) err(2) : No such file or directory.

How to start PIM EP for AIX 7.2+TL03?

Does there exist a fix for the same?

Environment:

AIX 7.2 + TL03
Output of command "oslevel -s" : 7200-03-02-1846
CA PIM EP: v12.81.0.2455 installed using RO89754

Resolution:

The cause for this problem is In AIX7.2TL2 (osand higher level : 7200-03-02-1846 )
The "install_base" script cannot get correct OS version information.
So, a SEOS_syscall file is not created.

Please ask support team to provide the fix T540376 and after applying this fix, seload will load the PIM EP properly.