Internet Explorer 11 receiving error when trying to print PPM Gantt
Article ID: 125652
Clarity PPM SaaS
Clarity PPM On Premise
In IE 11, when I open a project and try to print a PPM Gantt, I receive an error that says to refresh and I can never print. See document screenshots for details.
A) Log off and close IE 11
B) Also close other IE 11 Browser Sessions
C) Launch Microsoft Edge
D) Login into CA PPM using Microsoft Edge
E) Open a project Microsoft Edge and try to print a PPM Gantt
F) Once Successful, then log off from Microsoft Edge
G) Launch IE 11
H) Open a project in IE 11 and try to print a PPM Gantt
The above steps should resolve the issue.