Clarity PPM: Adding OBS field to the Incidents object

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Article ID: 125624

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Incidents can be associated with NPIOs but there is no OBS field on it.

Cause

The Incident Categories object can be associated when associating to the OBS.

Only the Incident object is available from the Administration > Data Administration > Studio > Objects page

 

Environment

Release:
Component: ODPORT

Resolution

The incident categories can be tied to NPIOs, e.g. applications, ideas, other work, products
however the Resource OBS field is hidden on those NPIOs. 
Incidents represent events that do not form part of the standard operation of a service.