CA OM Webviewer 12.1 'findText' error page

Article Id: 125611

Status: Published

Updated On: 31-01-2019 10:18

Products:

CA Output Management Document Viewer , CA Output Management Web Viewer

Issue/Introduction:

Customer received this error with CA Output Management Web Viewer 12.1:
CA Output Management Web Viewer 12.1 Error page:
javax.faces.el.PropertyNotFoundException: Error testing property 'findText' in bean of type null

Cause:

Customer only got this message twice when Web Viewer was disconnected from the database on MS SQL Server due to maintenance on the SQL server side

Environment:

MS SQL Server

Resolution:

Once SQL Server was restarted and Web Viewer recycled this problem was resolved.