CA OM Webviewer 12.1 'findText' error page

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Article ID: 125611

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

Customer received this error with CA Output Management Web Viewer 12.1:
CA Output Management Web Viewer 12.1 Error page:
javax.faces.el.PropertyNotFoundException: Error testing property 'findText' in bean of type null

Cause

Customer only got this message twice when Web Viewer was disconnected from the database on MS SQL Server due to maintenance on the SQL server side

Environment

MS SQL Server

Resolution

Once SQL Server was restarted and Web Viewer recycled this problem was resolved.