Server certificate key hash does not match pin value

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Article ID: 125605

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Updated On:

Products

CA API Developer Portal CA API Gateway

Issue/Introduction

When trying to enroll the gateway with the portal, I get the following error: Unable to enroll: java.security.cert.CertificateException: Server certificate key hash does not match pin value.

Environment

Release: APIXSP99000-4.2-API Developer Portal-Enhanced Experience-Partner
Component:

Resolution

You need to add the portal's IP address and portal's enroll URL to the /etc/hosts file on the gateway server.