Problems running sample EP agent plug-in on APM IA

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Article ID: 125573

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

We have installed the APM Infrastructure agent on our application server and upon that deployed the EP agent sample plugins but these are failing and we get the following format errors in teh log file

1/28/19 10:40:50 AM GMT [ERROR] [IntroscopeAgent.EPAgent HTTP] [ stderr ] Can't open perl script "C:\apm": No such file or directory

The definition in the bundle.properties has the script defined as follows

introscope.epagent.stateless.EpaSamples.HTTP.command=perl {ApmExtensionHome}\\bin\\httpSvcAvailability.pl -url http://www.yahoo.com

Cause

The expansion of {ApmExtensionHome} is not able to handle spaces in the path - the APM IA  in this case was installed in "C:\apm ia"
 

Environment

APM IA 10.7 Windows

Resolution

The APM IA must be installed in a location that does not contain spaces in the full path - a defect has been raised for this restriction to be addressed

No other workardounds have been identified - enclsong the path in quotes does not help