Cluster probes is throwing alerts on paused nodes that dont need notification

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Article ID: 125569

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

We are getting Paused messages from cluster nodes that are DR and supposed to be paused, but the paused messages are triggering alerts and tickets unnecessarily

Cause

The pause alarm is expected and managed via the Cluster  Probe -> Configuration  UI -> Properties -> Alarm Settings -> "Severity Other" setting 
This setting will impact all Node status alarms other than UP and DOWN state (which are handled by Severity Up and Severity Down respectively)

Environment

Cluster probe 3.50

 

Resolution

Consider changing the "Severity Other"  setting.to a lower severity such as warning or informational