STARTED TASK ABEND VERY FREQUENTLY
Article ID: 125534
Updated On:
Products
CMDB for z/OS
NetSpy Network Performance
NetMaster Network Automation
SOLVE
NetMaster Network Management for SNA
NetMaster Network Management for TCP/IP
NetMaster File Transfer Management
Issue/Introduction
NetMaster was getting this abend very frequently:
N01101 NetMaster ABEND N-017-00 ID=NMSYSE JN=NMSYSE DT=2018340 TM=20223982
N01102 SRC=AB PRD=NetMaster INTLVL=070600 SP=1212 ABC=N-017-0
N01103 ALM=NM001 ALO=0001F950 ACS=NM000017 ACO=000002200
It was restarting automatically.
Environment
OS: z/OS.
Resolution
Notes from NetMaster L2 Support regarding the abend--towards a reso-
lution:
1. We are seeing the following error messages which means that these
userIDs have not been defined to your security system:
NSX910 UNKNOWN USERID: NM04BSYS
NSX910 UNKNOWN USERID: NM06BSYS
Please enter the following commands from within NetMaster command
entry:
$nmuaini action=DEFINE NMSUP=NM04
$nmuaini action=DEFINE NMSUP=NM06
You should see something like this in the log:
N25G13 UAMS DEFINITION NM04BSYS ADDED
2. Lots of APPC errors because userids aren't defined. Let us remove
APPC checking from the product by doing this:
In your SXCTL member you will probably see the following statement:
SYSCHECK NO
Insert the following statement:
APPCCHECK NO
3. You have a massive amount of socket trace messages which are not
necessary. Perhaps some past problem needed this--but it needs to be
removed now. Somewhere during INIT somebody added the following
line:
+tcpip modify trace=summary
N3AT01 TCPIP MODIFY COMMAND PROCESSED
Look within your $NMPARMS or NMINIT or NMREADY member and find
that command. Delete that command as it is not necessary. After NM has
been restarted all of these messages should now cease:
N3B101 IP TRACE: RECEIVE SOCKET=000835 RC=0 F
4. Someone added the following line for diagnostics--that is not required
either. Delete this line from within $NMPARMS or NMINIT or NMREADY:
##at etc. (the complete diagnostics command was omitted)
lution:
1. We are seeing the following error messages which means that these
userIDs have not been defined to your security system:
NSX910 UNKNOWN USERID: NM04BSYS
NSX910 UNKNOWN USERID: NM06BSYS
Please enter the following commands from within NetMaster command
entry:
$nmuaini action=DEFINE NMSUP=NM04
$nmuaini action=DEFINE NMSUP=NM06
You should see something like this in the log:
N25G13 UAMS DEFINITION NM04BSYS ADDED
2. Lots of APPC errors because userids aren't defined. Let us remove
APPC checking from the product by doing this:
In your SXCTL member you will probably see the following statement:
SYSCHECK NO
Insert the following statement:
APPCCHECK NO
3. You have a massive amount of socket trace messages which are not
necessary. Perhaps some past problem needed this--but it needs to be
removed now. Somewhere during INIT somebody added the following
line:
+tcpip modify trace=summary
N3AT01 TCPIP MODIFY COMMAND PROCESSED
Look within your $NMPARMS or NMINIT or NMREADY member and find
that command. Delete that command as it is not necessary. After NM has
been restarted all of these messages should now cease:
N3B101 IP TRACE: RECEIVE SOCKET=000835 RC=0 F
4. Someone added the following line for diagnostics--that is not required
either. Delete this line from within $NMPARMS or NMINIT or NMREADY:
##at etc. (the complete diagnostics command was omitted)
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