CA UIM - Configure the nas to send alarms via email on severity change (only for every first occurrence)

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Article ID: 125511

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Attached to this article is a script provided by development that will enable you to send every first occurrence of an alarm severity change via email. 

Environment

UIM 8.51 - 9.0.2 
NAS 9.06

Resolution

If you do not have the emailgtw probe configured, please follow the documentation to configure the email gateway: emailgtw (Email Gateway) Release Notes - https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/emailgtw-email-gateway/emailgtw-email-gateway-release-notes

1. Attached to this article is a custom script, download the script and place it into the nas directory (Nimsoft\probes\service\nas\scripts). 

NOTE: You will need to update the recipient email address in line 3: 

recipient    = "[email protected]" --Recipient's email/profile-name configured in emailgtw

2. Open the NAS GUI -> Auto Operator -> Profiles -> Right click "NEW" to configure a new AO profile: 

Action type = script 
Script = select the script in question (example: sendemailscript). 
Action mode = On message arrival 
Severity Level = select the severities you require (example: MINOR, MAJOR, CRITICAL)

NOTE: You can customise what message you would like to match on, hostname, profbe, message string etc. 

3. Save the profile, apply the changes and the nas probe will restart. 

Attachments

1558537050579SendEmailScript.zip get_app