CA UIM - Configure the nas to send alarms via email on severity change (only for every first occurrence)

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Attached to this article is a script provided by development that will enable you to send every first occurrence of an alarm severity change via email. 

Environment

UIM 8.51 - 9.0.2 
NAS 9.06

Resolution

If you do not have the emailgtw probe configured, please follow the documentation to configure the email gateway: emailgtw (Email Gateway) Release Notes - https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/emailgtw-email-gateway/emailgtw-email-gateway-release-notes

1. Attached to this article is a custom script, download the script and place it into the nas directory (Nimsoft\probes\service\nas\scripts). 

NOTE: You will need to update the recipient email address in line 3: 

recipient    = "[email protected]" --Recipient's email/profile-name configured in emailgtw

2. Open the NAS GUI -> Auto Operator -> Profiles -> Right click "NEW" to configure a new AO profile: 

Action type = script 
Script = select the script in question (example: sendemailscript). 
Action mode = On message arrival 
Severity Level = select the severities you require (example: MINOR, MAJOR, CRITICAL)

NOTE: You can customise what message you would like to match on, hostname, profbe, message string etc. 

3. Save the profile, apply the changes and the nas probe will restart.