UIM 9.0.2 installation failed at starting uim server

Article Id: 125418

Status: Published

Updated On: 28-01-2019 19:28

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

Get failure when try to install UIM9.0.2 on windows2012r2
An error in uimserver_ia_install.log
2019-01-25 17:10:29,686 ERROR impl.UIMServerConfigureController:run:547 [Thread-38] - NimException caught
(1) error, org.apache.commons.exec.ExecuteException: Process exited with an error: -1073741515 (Exit value: -1073741515): Process exited with an error: -1073741515 (Exit value: -1073741515)

Cause:

Windows update is needed.

Environment:

Windows2012R2
UIM9.0.2

Resolution:

1. Download Microsoft Visual C++ 2017 Redistributable and install it before triggering UIM Server
2. Install any updates available/pending for 2012 r2 before triggering the installer.

Additional Information:

https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows