ESF964 Message size exceeds fixed maximum message size

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Article ID: 125409

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Updated On:

Products

CA Spool

Issue/Introduction

SMTP node is going EDRAINED and the following messages can be seeing in the ESFLOG:

OPERATOR 15:54:18 ESF4110 File 10921 queued for A2PD Transformation
OPERATOR 15:54:18 ESF766 JOB08219 $XYZABC TRANSFERED FROM JES2 TO ESF DESTINATION DLVRAFP FILE 10921
OPERATOR 15:54:18 ESF4131 File 10921 $XYZABC (DLVRAFP /USERX ) A2PD transformed into file 10922
DLVRAFP  15:54:18 ESF106 FILE 10921 PURGED, OWNER=USERX DEST=DLVRAFP
DLVRAFP  15:54:18 ESF921 File 1083 on printer DLVRAFP initially, 12662 pages (Sock# 001)
DLVRAFP  15:54:37 ESF964 File 1083 on printer DLVRAFP - 552 5.3.4 Message size exceeds fixed maximum message size.
DLVRAFP  15:54:37 ESF925 File 1083 on printer DLVRAFP held
DLVRAFP  15:54:37 ESF926 Printer DLVRAFP edrained

 

Environment

Release:
Component: CSPOOL

Resolution

CA Spool is just echoing an error message produced by the SMTP server.
The SMTP server administrator should review this error. From a research on the internet, the SMTP server has a parameter that limits the size of the attachments. This big file (12,662 pages) seems to be reaching this limit. The configuration required depends on the SMTP server used. Anyway, the configuration is at the email server side, not CA Spool.