ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to load license file


Article ID: 125395


Updated On:


CA Automic Workload Automation - Automation Engine


Error when loading license file with DB Load utility:
20190125/152532.348 - U00003592 UCUDB - Status: '' Native error: '1400' Msg: 'ORA-01400: cannot insert NULL into ("UC4ADMIN"."UC_LIC"."LIC_PLATFORM")'
20190125/152532.348 - U00003594 UCUDB Ret: '3590' opcode: 'INSR' SQL Stmnt: 'INSERT INTO UC_LIC (LIC_Lnr, LIC_Class, LIC_Number, LIC_Volume1, LIC_Volume2, LIC
_Volume3, LIC_Volume4, LIC_Volume5) VALUES (?, ?, ?, ?, ?, ?, ?, ?)'
20190125/152532.351 - U00003590 UCUDB - DB error: 'OCIStmtExecute', 'ERROR ', '', 'ORA-01400: cannot insert NULL into ("UC4ADMIN"."UC_LIC"."LIC_PLATFORM")'


Component: AAUTEN


1. Open license file using a text editor
2. Check for a blank line or space at the end of the file
3. Remove blank line or space
4. Save
5. Run DB Load utility and load license file