Attempting to connect to REST web services using rest_access fails with "Invalid Authorization message header."

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Article ID: 125378

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When trying to connect to REST using the SOAPUI tool, use /rest_access.

You may receive the following result:
Invalid Authorization message header.

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cannot connect to REST web services

Cause

The Authorization has not been set up.

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authentication is not yet configured

Environment

Release:
Component: USRD

Resolution

Configure the authorization.

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add a new authorization

For example, select Basic:

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select Basic, for example

Enter username and password:

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enter data

Confirm that an access key is returned:

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access key is returned
 

Attachments

1558690896875000125378_sktwi1f5rjvs16gf6.png get_app
1558690894954000125378_sktwi1f5rjvs16gf5.png get_app
1558690893191000125378_sktwi1f5rjvs16gf4.png get_app
1558690891403000125378_sktwi1f5rjvs16gf3.png get_app
1558690889463000125378_sktwi1f5rjvs16gf2.png get_app
1558690886694000125378_sktwi1f5rjvs16gf1.png get_app