How to use JAW reader for PPM for visually impaired user

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Currently a users uses the JAWS screen reader program along with web browser - Chrome, IE, Firefox. How do you enable the setting for the visually impaired users in Classic and New User Experience (UX) PPM? 

Environment

All environments

Resolution

For Classic PPM:

1. Open Administration, and from Organization and Access, click Resources.

2. Click the name of the resource.

The properties page appears.

3. Select the appropriate Accessibility check boxes:

 Screen Reader Optimized UI

Determines whether the user interface is optimized so that a screen reader can better recognize the features. Select this check box for any visually impaired user who is using a screen reader.

  Default : Cleared

 High Contrast Color Mode

Determines whether a specific UI theme to assist color-deficient users is used. If selected, the user sees the High Contrast UI theme.

  Default: Cleared

4. Save your changes.

5. (Optional) If you selected the Screen Reader Optimized UI, verify that the screen reader software is running on the user's computer.

6. If the user is logged in to CA Clarity PPM, instruct the user to log out and log back in.

For New UX:

New UX is not enabled for integration with the JAW reader. User can only use Classic PPM with The JAW reader

Additional Information

https://docops.ca.com/ca-ppm/15-4/en/using/getting-started-with-classic-ca-ppm/ca-ppm-user-accessibility-features

additional information for the accessibility for PPM.