Unified Self Service (USS) URL Shortcuts

Products

• CA Service Catalog
• CA Service Management - Service Desk Manager
• CA Service Desk Manager - Unified Self Service

Issue/Introduction

Various Unified Self Service (USS) URL shortcuts

Environment

Service Management Unified Self Service (USS)
All Supported Operating Systems

Resolution

Login Credentials

http://<host>:<Port>/usm/wpf?Node=iclaunchpad.pad&username=spadmin&pass=spadmin 
 
Request_ID

http://<host>:<Port>/usm/wpf?Node=icguinode.requestprofile&Args=10006&KEEP_returnNode=catalogpendingitems%26Args%3D0%26Args%3D10
 
To Open a New Request (i.e. Offering/Telecom Services)

http://<host>:<Port>/usm/wpf?Node=icguinode.cataloggetchildren&Args=10119&ObjectID=10119&NspPath=&username=spadmin&pass=spadmin

http://<host>:<Port>/usm/wpf?Node=icguinode.catalogitemdetails&Args=10120&ObjectID=10120&NspPath=&username=spadmin&pass=spadmin
 
Not Categorized

http://<host>:<Port>/usm/wpf?Node=icguinode.cataloggetchildren&Args=10001&ObjectID=10001&NspPath=&username=permuser01&pass=spadmin
 
Business Unit

http://<host>:<Port>/usm/wpf?Node=iclaunchpad.pad&username=permuser01&pass=spadmin&domain=BU1Users
 
In USS, however, you can only get as far, as shown below:

http://<host>:8686/web/frontoffice/browse-catalog

Which will get you into the USS-widget of the Catalog Browser (i.e. as if you performed a USS-Login and hit the 'Request a Service' option).

From here on, everything is processed from within the widget without a possibility to further drill down into the catalog browser directly via the URL.

Additional Information

Re-direct the URL to CA Service Catalog (with login credentials and other details) - https://knowledge.broadcom.com/external/article?articleId=15509