How to replace the No Offerings text string in CA Service Catalog browser
Article ID: 125342
CA Service CatalogCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
IMPORTANT NOTE: Please check the below document, before you start customizing your environment. Holding a prereq procedure for a best control over your customization. KB000125335 https://comm.support.ca.com/kb/important-notice-of-prereq-for-customization-on-ca-service-catalog-files/KB000125335
The "No Offerings" text is defined in the "cataloggetchildren.xml" file. For the U.S. English language, this file is located in the "%USM_HOME%\view\webapps\usm\locale\icusen\request" folder. 2. Copy this file as explained in the above step 1.
3. At the bottom of the file you will find the following record: <no_offerings>No Offerings</no_offerings>
4. Change the text between the tags to the new value you would like to use: <no_offerings>Nothing here</no_offerings>
5. After saving the change, you will need to restart the Catalog service for the change to take effect. - Stop the CA Service Catalog services(Accounting and Catalog) - Empty/clear the %USM_HOME%\view\translets folder - (re)move the %USM_HOME%\logs\*.log files - Clear the browser-cache - Start the CA Service Catalog services(Accounting and Catalog)