Several Probes on Core HUB not restarting

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Article ID: 125329

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

no connection to NIS database . Need help asap

Cause

You cannot apply data_engine-9.02HF1.zip to UIM 8.51 - it is not supported and causes this problem.

Environment

Release:
Component: UIMROB

Resolution

CUSTOMER HAD installed data_engine data_engine-9.02HF1.zip

BUT this is ONLY for UIM 9.02 and he is running UIM 8.51 and it caused failure of get_connection_string due to unrecognized enryption.

Once he re-deployed data_engine 8.50 the issue was resolved and the probes could be started.