Flowdock - Unable to start 1-1 conversation

Article Id: 125269

Status: Published

Updated On: 25-01-2019 01:13

Products:

CA Flowdock

Issue/Introduction:

When trying to start a private conversation (1-1) in Flowdock (Web Based or Full Application), it will keep trying to load the existing chat however it never loads.

Environment:

Release: FLODOC99000-1-FlowDock-SAAS
Component:

Resolution:

Closing the 1-1 chat with X button and adding it back OR restarting PC/MAC seem to resolve the issue.