Microsoft Project Interface Install Wizard Error
Article ID: 125235
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
When attempting to install the CA Clarity PPM Microsoft Project Interface on a user's replacement desktop, the MSP Interface component throws the following error and cannot be installed:
'The wizard was interrupted before CA Clarity PPM Micrrosoft Project Interface could not be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click finish to exit the wizard.'
'The wizard was interrupted before CA Clarity PPM Micrrosoft Project Interface could not be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click finish to exit the wizard.'
Environment
Release: CODFSS99000-15.3-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:
Component:
Resolution
Option 1: Install a version of the Microsoft Project interface that is supported with the version of Windows on the user's machine. The supported Windows version can be found on the Compatibilities section in the PPM Release Notes.
Option 2: Install the MSP Interface while logged in as the Administrator on the user's machine opposed to selecting the option to 'Run as administrator'.
Option 2: Install the MSP Interface while logged in as the Administrator on the user's machine opposed to selecting the option to 'Run as administrator'.
Feedback
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