Password error using SslConfig utility to configure HTTPS/TLS/SSL on CA Performance Center
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Article ID: 125218
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Updated On:
Products
CA Infrastructure Management
CA Infrastructure Management
CA Performance Management - Usage and Administration
CA Performance Management - Data Polling
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Issue/Introduction
Password error using SslConfig utility to configure HTTPS/TLS/SSL on CA Performance Center. Error while Performing: Certificate Changes The step failed to run: Keystore was tampered with, or password was incorrect.
Environment
CA Performance Management 3.6 or later
Resolution
By default changeit when prompted for the Trust Store password
When using the SslConfig utility:
1) Password
Specify a newly created password for importing the certificate into the jetty keystore: PC_Install_Directory/PerformanceCenter/jetty/etc/keystore . This becomes the password for the Jetty Keystore and 2) Trust Store Password Specify the password to the JRE trust store: PC_Install_Directory/jre/lib/security/cacerts Default: changeit This is the password of the existing cacerts keystore, which is changeit by default.
Additional Information
Note that you can change the password of the cacerts keystore: https://docops.ca.com/ca-performance-management/3-6/en/administrating/single-sign-on/set-up-https/enable-performance-center-to-use-ssl-manually/set-up-ssl-certificates-for-performance-center 9) (Optional) For more security, change the password of the java trusted certificates keystore: keytool - storepasswd -keystore InstallDirectory/jre/lib/security/cacerts If this is done, you would need to provide the changed password to the SslConfig utility when configuring to run SSL when prompted for the Trust Store password
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