Idea Priority Value Order not sorting correctly

book

Article ID: 125204

calendar_today

Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

The Idea Priority is not sorting correctly.

Steps to Reproduce

1.  Go to Home>>Demand Management>>Idea
2.  If the 'Idea Priority' attribute is not on the List page, add though Configure
3.  On the Idea List page click on Idea Priority.

Expected Result: The List would sort the Idea Priority from Low to Medium to High or vice versa
Actual Result:  The list sorts High to Low to Medium and vice versa

Cause

This was reviewed by SE as Defect DE41160.
The list is sorted alphabetically.

Environment

Clarity PPM 15.x

Resolution

The list is sorted alphabetically.

To change the behaviour, would require an enhancement to how the lookup values sort in the object grids.
If this is something that is really desired, please raise it on the Customer Voice Innovation program

As a workaround, the values of the lookup could be manually modified.
To sort Low to Medium to High put a number prefix in the Idea Priority Lookup.
The lookup is IDEAS_PRIORITY.

Example-
1-Low
2-Medium
3-High