Cannot download from private CDN

Article Id: 125197

Status: Published

Updated On: 24-01-2019 21:56

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

Customer followed the steps on this page to set up a private delivery network to distribute the CA PAM Client installer:
https://docops.ca.com/ca-privileged-access-manager/3-2-3/EN/deploying/deploy-the-ca-pam-client/use-a-private-delivery-network-to-distribute-the-client-installer

However, still could not download the PAM client files.

Cause:

Their apache configuration had exe files identified as cgi-bin files. When they tried to d/l the file, it actually was trying to execute on the web server rather than download.

Environment:

PAM 3.2.3
Using an apache web server to distribute CA PAM client over the intranet.

Resolution:

They removed these references from the httpd.conf:
< # AddHandler cgi-script .exe
< # Addhandler cgi-script .exe .pl .cgi

Additional Information:

Additional information on setting up a private delivery network is in this knowledge doc:
https://comm.support.ca.com/kb/how-to-distribute-pam-client-from-intranet-instead-of-cloud/kb000072274