UIM does not collect data after license failure
Article ID: 125176
DX Infrastructure Management
After receiving and applying new licenses we are not able to view any metrics in dashboards. This has been an issue for the last 2 weeks
Many core probes on Primary Hub (including data_engine) were in failed state due to license failure.
Many queues were not draining as the probes were in failed state
Deactivate and reactivate the failed probes
After this the probes started, the queues drained and the metrics were visible in the dashboards.