Actuals are missing on the Project List page

Products

• Clarity PPM On Premise

Issue/Introduction

Actuals are not showing up on the Project List page (Home->Projects) in Clarity for one or more projects. The actuals are correct on the Team tab of the project.

For this issue, you may notice actuals for the project show up as 0 on the project list page or less then what is shown in other views for the project such as the Team view. 

Cause

The Investment Allocation job hasn't been run since the actuals were posted. 

Environment

Release: All
Component: Clarity Project Management

Resolution

Run the Investment Allocation job, which is required to see the updated Actuals on the Project List.

For more details on the Investment Allocation job, see: What is the Investment Allocation job purpose?

Additional Information

• KB: What is the Investment Allocation job purpose?
• KB: Investment Allocation job changes Last Updated by and Date for investments
• KB: Investment Allocation Job Schedule Frequency
• KB: Time Slicing job fails with ORA-00060: deadlock detected while waiting for resource - For a known issue that can happen if the Investment Allocation job and Time Slicing job are not incompatible
• KB: Why 'Actuals' do NOT appear on the Hierarchy, Effort Rollup tab?