Agile Central - On-premises: Default SSL certificate has expired

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Article ID: 125130

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Updated On:

Products

CA OPS/MVS Event Management & Automation CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

The default self-signed certificate has expired on the on-premises appliance.

Environment

Agile Central On-premises 2016.1
Agile Central On-premises 2016.2
Agile Central On-premises 2017.1
Agile Central On-premises 2018.1
 

Resolution

The certificate that ships with the on-premises is intended to serve as a temporary placeholder certificate.  This certificate is not trusted by any browsers as it has not been signed by a trusted certificate authority.  It should be replaced by a certificate that is trusted by your organization or provided by a third party certificate authority.

Please see the following article for steps to generate a signing request:
https://comm.support.ca.com/kb/in-agile-central-how-do-i-generate-an-onpremises-certificate-signing-request-for-ssl/kb000004090

We understand, however, that due to financial constraints or internal resources it is not always possible to acquire a trusted certificate.  Because of this, you can find a new certificate attached to this case.  Please download that and follow the instructions here:
https://docs.ca.com/en-us/ca-agile-central/saas/ssl-premises#install

Attachments

1558537025481Agile_Central_On-prem_Certificate.zip get_app