Not able to monitor AX32.exe using .Net agent

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Article ID: 125074

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Using the .Net agent and adding the process details to the monitored application list as below

introscope.agent.dotnet.monitorApplications=w3wp.exe,aspnet_wp.exe,Ax32Serv.exe,Ax32.exe

and setting

introscope.nativeprofiler.generic.agent.trigger.enabled=true

Ax32.exe is not reporting to the investigator - there is a native profiler log but no other logs - AX32serv.exe is reporting.

 

Cause

It appears this is not a .Net application as it is not loading any .Net dlls such as mscor* type dllsTasklist /m showed that the AX32.exe process was only loading the following DLLs

Ax32.exe 16632 ntdll.dll, wow64.dll, wow64win.dll,wow64cpu.dll

Environment

.Net Agent 10.7

Resolution

This is not a .Net application