CA XCOM xcomd.exe does not run on Windows 2012

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC
• XCOM Data Transport - z/OS

Issue/Introduction

1.  xcomd.exe starts up via Services.msc and service does not listen on XCOM ports 8044/8045
2.  caxcgsvr.exe does not run in the background.
3. When tried to run this via command window, throws error "CA-XCOM Communications Server has terminated. Error=INIT_SERVER_EVENTS_FAILURE"
4. Also have noticed this service takes up 100% of CPU when it was running.
5. When stopping xcomd.exe service via Services.msc on this server, it stops XCOM service on another host in the same cluster.
6. There is no configuration settings that is shared across these servers as settings are individual to each server/host.

Need assistance in getting xcomd service running.

Environment

Release:
Component: XCPCNT

Resolution

RI79924 DOC - UPDATE INSTALLATION GUIDE FOR WINDOWS SERVER 2012 CORE
There are special instructions for starting xcomd on Windows Server 2012: 

To start the XCOMD CA XCOM Scheduler service on Windows Server 2012 Core, do one of the following: 

• Run the command net start xcomdsrv from the command prompt 
• Open Task Manager
• Navigate to the Services tab
• Select xcomdsrv from the services list. 
• Right click on xcomdsrv 
• Click on start to start the service.