----------------------------------------------------------------------------------------------------- Request is using FTP connections for downloads. Download error detected. Reported failing 2 packages. DVD11101249E.pax.Z was not inserted into the catalog. FTP Message: Error in downloading file /u/users/msmserv/mpm/tmproot/MSM.8533611721969088037.scratchpad/task4678/DVD11101249E.pax.Z: org.apache.commons.net.io. : IOException caught while copying. Download error detected. Reported failing 2 packages. OPS135ICL.pdf was not inserted into the catalog. --------------------------------------------------------------------------------------------------
Cause
This occurs when the site is either blocking access or the user in question has not been granted access to
ftpdownloads.ca.com (using FTP Port Number 21)
Environment
Release: Component: MSM
Resolution
In order to use FTP for downloads the Network Administrator must configure access to
ftpdownloads.ca.com (using FTP Port Number 21
As a circumvention, you can try using the option to 'Use HTTPS for Downloads' To 'Use HTTPS for Downloads' follow the steps below: - Go into CA CSM, click the Settings Tab and then under System Settings select Software Acquisition - Under Acquisition Options, put a check in the box next to 'Use HTTP for Downloads' - Scroll to the bottom of the page and click APPLY to make the change effective - Try the Update Product Release Task again and most likely it will be successful.